Shipping and Delivery

ORDER PROCESSING TIMELINES

Orders to be delivered within Accra which are placed and paid for before 9am on Monday to Saturday (EXCLUDING PUBLIC HOLIDAYS) will be processed and dispatched to our courier partners on the same day. Orders to be delivered within Accra which are placed after 9AM (Monday to Saturday), on public holidays and on Sundays will be delivered on the next working day. Orders to be delivered outside Accra will be dispatched to FedEx/DHL the next day and tracking numbers provided to clients via email for tracking purposes.  

PLEASE NOTE THAT WE DO NOT SHIP ON SUNDAYS OR PUBLIC HOLIDAYS.

Delivery and Shipping (International)

Regular orders placed before 9am GMT will be processed and shipped out within 24 hours via DHL. Delivery time: 7-14 business days. Pre-Order items will ship 18-29 working days after receipt. During sale events and new collection launches, there may be a slightly longer processing time. Sale items are not refundable or exchangeable.

Once your order arrives at its destination, you may be required to pay import duties, customs and local sales taxes for where your shipping location. As we are unable to advise you on the exact cost for the taxes and duties, we recommend contacting your local Customs office or tax authority before placing your order.

INTERNATIONAL EXCHANGES

We do not currently accept international exchanges or returns so kindly do well to order only sizes you’re sure of.

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